Our Computer Repair service includes the collection and delivery of completely free computer equipment.
From the moment one of our customers in Barcelona detects that any computer in your computer park stops working correctly, a Tancra Systems specialist, the IT Manager , travels to the company to perform a on-site diagnosis and assess the severity of the problem.
Once this initial evaluation has been carried out, the computer is repaired at the customer’s home or the computer is collected for repair at the Tancra Systems workshops. Both the initial collection and subsequent delivery is carried out at no cost to the customer.
Once the problem has been corrected, the IT Manager is responsible for the delivery and installation of the repaired computers , as well as the verification of their proper functioning.
In the event that the client requires it, we can proceed to repair after office hours to favor the normal operation of the company.