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What does good IT support bring to your business?
When we talk about IT support, we’re not just talking about “fixing computers” or “installing software.” We’re talking about a comprehensive service that protects, optimizes, and anticipates. Here’s what your company gains by having a partner like this:
Reduced downtime: Every minute the system is down costs money.
Good technical support minimizes incidents and speeds up repairs.With these benefits, it’s no wonder many companies in Barcelona—and the surrounding area—trust us with their IT infrastructure. If you want to see how we apply this specifically, keep reading.
Proactive maintenance: Don’t wait for something to break. We detect risks, apply patches, monitor the IT environment, and avoid surprises.
Improved infrastructure performance: Slow equipment, overloaded servers, or inefficient networks slow down your work—we improve that.
Scalability and adaptability: Your business grows, changes location, or increases staff or services. Our IT support adapts to that pace. Enhanced security: Today, antivirus isn’t enough. We’re talking about backups, secure access, firewalls, and vulnerability monitoring.Predictable costs: With our support contracts, you have a clear cost, no surprises. This way, you can plan your IT budget without worries.
Our range of technical support and IT maintenance services
Your business is unique, and so is our service. Here’s an overview of what we cover under our IT support offering:
24/7 monitoring and preventive maintenance
Remote and on-site support in Barcelona
Gestión de infraestructuras, redes y cloud
Monitoring your network, servers, and equipment 24/7 isn’t optional. We do it for you. With early warnings, regular reviews, and planned actions, we prevent small problems from becoming big ones.
Is it an urgent issue? Do you need on-site or remote intervention? Our team responds quickly. We’re based in Barcelona, which means rapid deployment when needed and remote support when needed.
Setting up a stable network, configuring virtual servers, or migrating to the cloud are complex tasks that require expertise. We do this as part of our IT support, so your infrastructure becomes an asset, not a liability.
Integrated cybersecurity and backups
Remote and on-site support in Barcelona
Customized plans based on size, sector and budget
When we talk about technical support today, security is a must. We implement backup policies, disaster recovery, access control, and security updates. Because protecting data and systems means protecting your business.
Is it an urgent issue? Do you need on-site or remote intervention? Our team responds quickly. We’re based in Barcelona, which means rapid deployment when needed and remote support when needed.
We don’t just offer a “standard package.” We analyze your business (number of devices, type of activity, sector), offer you a customized plan, and adapt it as your needs change. From a small office to a company with multiple locations, our IT support grows with you.
Each of these services is designed so your team can focus on what they do best, while we take care of the technology that makes it possible.
Cómo trabajamos: transparencia, velocidad y proximidad
At Tancra, we work with a simple, clear, and results-based model. We want you to feel like you have a partner, not just a supplier.
1. No-obligation initial diagnosis: We visit your headquarters in Barcelona or perform a free remote analysis of your current system to detect weaknesses, bottlenecks, and risks.
2. Personalized IT support proposal: We provide you with a clear plan with objectives, timelines, costs, and planned actions. No excessive technical jargon—we speak your language.
3. Implementation and start-up: We execute the agreed-upon plan: installations, configurations, migrations, training. We ensure a smooth transition.
4. Continuous monitoring and reporting: Every month or quarter, we show you the status of the system, incidents avoided, and improvements implemented. Complete transparency.
5. Constant support and development: We are available when you need us. And when your business changes—new locations, new challenges—we adapt IT support without you having to change providers.
Furthermore, because we’re located in Barcelona, our proximity allows us to act quickly, understand the local business landscape, and offer a service that understands the reality of Catalan businesses.
Ready to ensure your IT infrastructure never fails? Contact us today.
Your company deserves IT support services that aren’t reactive but proactive, ones that don’t just fix problems, but prevent them. At Tancra, we’re ready to become your trusted technology partner in Barcelona.
Don’t wait for a system failure, a network glitch, or data disruptions. Act today. With our IT support for companies in Barcelona, your team can work without interruptions, you can breathe easy, and your business can move forward. Contact us now and make the leap to a reliable and optimized infrastructure.